1. Quality and service
At BTR SL, quality and service go hand-in-hand. We do our utmost to ensure that these two hallmarks are met at every step of your journey. To help achieve these core values, we closely monitor client satisfaction and are consistently seeking new ways to exceed our clients’ expectations.
2. A personal touch
From first contact, through the duration of your stay, and until you are safely home again, we are with you. You will know your personal travel consultant both by name and by face, as we make it a practice to greet our clients personally and go through the entire trip.
3. Friendly and knowledgeable staff
We’ve created unforgettable travel experiences in the BTR for thousands of clients from all over the world. That’s down to the quality of our people. Our staff members have extensive and firsthand knowledge of the region and are passionate about what they do.
4. Local expertise
It is vital to us that you have a memorable and authentic experience with our holidays. In line with the expectations we have for our staff, we select only local suppliers that are friendly, reputable and have in-depth local knowledge.
5. Save time and effort
Researching and organising your own holiday can be a stressful task. Let us do the work for you! By choosing BTR you can save both time and money by booking all of your itinerary services directly with a specialised local agency.
6. Tailor-made holidays
Designed with you in mind, our packages can be tailored or built completely from scratch to suit your needs. Our experienced travel experts have the resources at hand to make your dream holiday a reality. Why not contact us with your ideas?
7. You’re in good hands
While on your journey, help is never out of reach. There is always a staff member handle any unforeseen situations, and we do our best to respond as soon as possible.We also provide a temporary mobile phone with selected tours.
All our holidays are fully regulated and protected, allowing you to book and travel worry-free. For more details or special requests, Please feel free to contact us. We strive to answer all inquiries.
We wish you a good day!